We want you to love your Flybirds purchase. If something isn't right, here's how our return process works.
Return Eligibility
- Returns are accepted within 7 days of delivery.
- Items must be unused, unwashed, and returned with original tags and packaging intact.
- Products purchased during clearance or final sale are not eligible for return.
Non-Returnable Items
- For hygiene reasons, innerwear and certain intimate categories cannot be returned once the packaging is opened.
- Products damaged due to misuse are not eligible for return.
How to Initiate a Return
- Log in to your account and go to Profile > Order History to raise a return request.
- Alternatively, contact our support team with your order number.
- Our courier partner will pick up the item from your registered address.
Exchange
- Size or product exchanges are subject to stock availability.
- Exchange requests follow the same 7-day window as returns.
Inspection & Approval
- Returned items are inspected on arrival at our facility in Tirupur.
- Approved returns are processed as per our Refund Policy.